Return & Refund Policy

Return & Refund Policy

- All shoes prices already include shipping and handling fee for shipping to US, Canada, France, Australia, UK . but we ship all over the world, the other countries price will be higher due to the expensive shipping cost , please eamail us before you buy the items .
- We'll ship the items to you with UPS (2-3 days) or EMS (7-10 days).
- All packages must be signed for pickup. If nobody is at home, your local post office or delivery company may hold your package and sent it to your home 1-2 times again. If you are still not at home, they may return the package to us. We will offer the postage for return. But, you need to pay the shipping cost for our posting you again.
- Packages can be tracked only when there is a delay in shipping time. You must contact us under these circumstances.
- We will NOT ship C.O.D.

GENERAL INFORMATION

- Please always contact us with the same employee of shoppingkicks.com unless we announce you to change contact man for you. Otherwise we will add you into our fraud list to stop all business with you.
- Shoppingkicks.com has no affiliation with Nike, Jordan, Gucci, Burberry, or Louis Vuitton.
- All sneakers are in brand new, deadstock condition.
- All sales are FINAL.
- You will receive an order confirmation via email after payment.
- If the sneakers you ordered are in stock, your order will be shipped within 2 days of receiving your confirmation and payment.
- Ask all questions BEFORE buying your items.

Retrun policy

It is necessary to contact us and obtain an instructions before returning any product to ieshoes.
Exchanges on any merchandise can be made only if it is in unworn condition.
Acceptable reasons for an exchange: factory defected, wrong color/size was sent, mistakes made on the part of ieshoes.
Unacceptable reasons for an exchange: colors of the merchandise are darker/lighter than pictured,had minor color differences from the picture,do not fit (see below for more info), I would rather have a different one.
Customers are required to email us within 3 days of receiving their products if they need to make an exchange.
If an exchange falls under this category, the customer will be required to send back the products and pay $15 in order to ship out a new one. (Actual shipping cost is $30, ieshoes pay half and the customer pays the other half.)
All sales are final - please ask any questions you have before ordering to limit or to prevent any problems.

Refund policy
We will issue refund at the conditions:
You get the wrong products because of our fault;
And you had return the products in 3 days after you get them;
All products returned are in new conditions

According to the conditions above
If you retruned all the products you get,We will Issue a full refund.
If you take part of the merchandize and return the other,You can request to return the relevant money only.